Frequently Asked Questions
Everything you need to know about your LEWKIN shopping experience.
How long does shipping take and which countries do you ship to?
We offer worldwide shipping. Orders are typically processed within 1-3 business days. Standard shipping usually takes 5-10 business days, while express options are available at checkout for faster delivery.
What is your return and exchange policy?
We want you to love your fit! You can return or exchange any unworn items with original tags attached within 30 days of delivery. Please note that certain items like jewelry and final sale products are non-returnable.
How do I know which size to choose?
Since our styles range from oversized to slim fit, we provide a detailed size guide on every product page. We recommend measuring a similar garment you own to compare against our size chart for the perfect fit.
Can I track my order once it has been shipped?
Yes! Once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay in select regions.
Are there any customs or import duties?
For most major regions, duties are included in the price or calculated at checkout. However, depending on your country's regulations, you may be responsible for local import taxes upon arrival.